This week sadly Victoria was declared a State of Disaster and during this time, many sacrifices, changes and uncertainty is affecting so many people. Elysium Fields is consistently monitoring all government and health communications regarding the Covid virus. With restrictions now in place we would like to again reassure pet families that we continue to provide the professional, compassionate and sensitive service to families.
Elysium remains available to collect your pet from home or your Vet clinic, and while the way we deliver our service may change in line with current protocol, the level of care for you and your pet receive remain our highest priority.
We continue to deliver our services for our all our pet families, to ensure the health and safety of families and staff several processes have been implemented.
Collections from private residents will continue. Our staff will be wearing mask, gloves and any PPE that may be required.
We do ask pet families to adhere to social distancing and the wearing of masks as a precaution while collections are taking place.
If any individual at a home is in isolation or having any symptoms, we ask you inform Elysium prior to arrival.
Our staff will notify families prior to arrival and will remain at a private home for a maximum of 15 min.
Our office remains open, by appointment only. Pets can still be brought to our office, again by appointment only with one family member for a maximum period of 10 min. Any persons entering the office must be wearing a mask as a precaution.
We do offer flexible payment arrangements for cremation services, it is a difficult time, we do understand so please let us know.
As a family we completely understand that saying good bye to a pet is incredibly difficult and more so with the current restrictions. Every effort is being made to negotiate these challenging times, at any point if our fur families need some additional support or simply a chat please do not hesitate in contacting us;
Phone: 0448 899 604
Facebook : https://www.facebook.com/ElysiumFieldsPets